OVERVIEW

This website is operated by Superpeach. Throughout the website, the terms “we”, “us” and “our” refer to Superpeach.

Superpeach offers this website, including all information and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions and policies.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of our website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any additions or changes to the current website shall also be subject to the Terms of Service.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

MODIFICATIONS TO THE SERVICE AND PRICES

We reserve the right, at any time, to modify or discontinue the service (or any part or content thereof) without notice.

Prices for our products are subject to change without notice.

PRODUCTS

Our products are available online through this website and have limited quantities.

All descriptions of products or product pricing are subject to change at anytime without notice.

We do not claim to design all our products in their entirety.

We have made every effort to display as accurately as possible, the colours and images of our products. We cannot guarantee that your computer's display of any colour will be accurate.

We reserve the right to limit the quantities of any products we offer.

We reserve the right to discontinue any product at any time.

We reserve the right to limit the sales of our products to any person.

Our products are subject to return only according to our Returns Policy.

We do not accept exchanges.

GIFT VOUCHERS

Gift vouchers are issued by Superpeach.

Gift vouchers can be activated with a minimum value of £5 and have a maximum value limit of £1000.

Gift vouchers with fixed values of £10, £20 or £30 are available to buy online from our website.

Upon request via email or online form, a gift voucher of another specified value can be activated as long as it adheres to the minimum value of £5, a maximum value of £1000 and is a multiple of 10.

We reserve the right to issue the value of the gift voucher in as many separate gift vouchers as we find necessary. For example, a £1000 voucher may be issued in 10 £100 vouchers.

Gift vouchers are redeemable for merchandise only online from our website.

Gift vouchers cannot be used to purchase further gift vouchers.

Multiple gift vouchers may be redeemed in the same transaction as long as the order value exceeds the combined value of the vouchers.

Gift vouchers are single use only. The whole gift voucher value must be redeemed in one transaction.

The order value must be above the gift voucher value.

Upon using the unique code of the gift voucher, the gift voucher will no longer be valid. Any further orders using the gift voucher will be void and cancelled.

Gift vouchers will expire 6 months from the date of issue. We will not accept any requests to extend the expiry date. At expiry, all value will be lost.

Gift vouchers cannot be exchanged for cash.

Gift vouchers cannot be returned or refunded, except in accordance with your legal rights.

Please protect the gift voucher and treat it as cash. Superpeach cannot be held liable for gift vouchers which, once activated, are subsequently lost, stolen or damaged.

If any product purchased with a gift voucher is exchanged or refunded, any money owing will be reissued as another gift voucher which we will post or email to you at no extra cost.

Superpeach reserves the right to refuse to accept a gift voucher which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud.

We reserve the right to refuse the use of gift vouchers in conjunction with other offers.

We reserve the right to refuse to issue gift vouchers to any person or terminate any gift voucher we have previously issued regardless of whether the expiration date has or has not passed yet.

GIFT WRAPPING

Superpeach gift wrapping can be added for an additional cost at checkout.

We reserve the right to change our gift wrapping style and cost without notice.

Due to the fact that gift wrapping is done by hand, slight variations may result between each package and may not accurately mirror the images shown of gift wrapping on our website and social media channels.

In circumstances where the gift wrapping has come undone or become damaged in the post, please contact us to resolve the problem.

We reserve the right to refuse to gift wrap any orders.

Only a limited number of products fit into each gift box and in some cases, products will come gift wrapped in more than one gift box. 

Special requests for gift wrapping will be considered but not accommodated in every instance. We will consider whether the request is feasible and determine what extra costs there may be, if any. These extra costs will be calculated and requested after the initial payment of the order.

If your special request requires more gift boxes than is usually used for your order, for example, if you request for each pair to be gift wrapped separately, we will charge an extra £2 per box.

Processing the order will not begin until extra costs are paid for in full. If extra costs are not cleared within 2 weeks of the order being placed, the order will be cancelled. 

Upon request at checkout, we can provide a gift receipt rather than an order receipt. A gift receipt will not include any prices. 

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us and, in our sole discretion, limit quantities purchased and cancel orders. In the event that we make a change to or cancel an order, we will attempt to notify you.

You agree to provide current, complete and accurate information for all purchases made on our website. You agree to promptly update your information so that we can complete your transaction.

USER FEEDBACK AND OTHER SUBMISSIONS

When you send comments, questions and suggestions or enter our competitions (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, remove and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation to maintain any comments in confidence, pay compensation for any comments or respond to any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Whilst we endeavour to ensure all the information on our website is accurate, complete and current, the material on this website is provided for general information and any reliance on the information provided is at your own risk.

Occasionally, there may be information on our website that contains errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions and to amend and cancel orders without prior notice if the information provided at the time of ordering was misrepresentative.

DISCLAIMER OF LIABILITY

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Superpeach hereby expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked websites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

THIRD PARTIES

Certain content, products and services available may include materials from third parties.

Links on this website may direct you to third party websites. We are not responsible and will not have any liability or responsibility for their content, products or services.

CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to change any part of these Terms of Service. Your continued use of or access to our website following the posting of any changes constitutes acceptance.

You can review the most current version of the Terms of Service at any time on this page.

FURTHER INFORMATION

If you have any further questions about our Terms of Service, please email hello@superpeach.co.uk.